About Alliance
The Alliance brand was first launched in South Africa in 2006 with our first products to market being air conditioners and heat pumps, to meet gaps in the market for quality (and fast) service with value-for-money products. With a wide range of air conditioners and Water Heaters, including both domestic and commercial units in both product offerings, Alliance has become one of South Africa’s fastest-growing brands in the airconditioning and water-heating field.
The high-quality Alliance brand has found ready acceptance with installers and consumers alike and is a proudly South African brand. We strive to provide value for money products without compromising on quality. The team behind the brand is service driven and strive for excellent customer and installer relations. Alliance is a reliable brand that comes with a 5-year warranty on majority of their product range.
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To provide all South Africans with reliable, locally-focused solutions that simplify, enhance and add value to their lifestyles.
FAQ
How do I determine the size of the aircon I require?
Aircons are sized according to BTU’s (British Thermal Units). Room size is dependent on the square meterage of the space.
You can determine the size of your unit by multiplying the length x width of the room, then multiply this figure by roughly 600 BTU's per m2. E.g. A room size of 20m2 (5m across by 4 meters wide) will require a 12000btu size aircon. A room size of 40m2 (10m across by 4m wide) will require a 24000btu size aircon and so on.
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How do I become a registered Alliance installer?
Please check the installers tab and click the tab “Become an installer” to submit a request through to us to assist further.
You will be required to sign up as a registered customer of our holding company Fourways Group and provide the necessary refrigeration certificates in order to purchase Alliance aircons and become a registered Alliance installer.
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Do Alliance products come with a warranty?
Yes, our various product ranges come with different warranties, please refer to each category for their various warranties.
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What is included in an Aircon Installation fee?
The cost of the back-to-back aircon installation (i.e. indoor unit located on the other side of the wall opposite the outdoor unit) with available plug point for the 9000btu and 12000btu is R2500.00 (incl. VAT). The cost of the installation for the 18000btu and 24000btu is R2700.00 (incl. VAT)
The cost of this installation includes the following:
- Up to 3metres of refrigerant piping, drain pipe and cable
- Outdoor mounting bracket (if required)
- Installation to a maximum height of 3metres above ground level
- Drilling of one hole for piping
- Holes will be filled but not painted
The installer will quote for all costs in addition to the 3metre back-to-back installation which will include but are not limited to the following:
- Any required piping and cabling in addition to the piping and cabling referred to above, or electrical connection to the main switchboard
- Travelling expenses in the event of the installation being out of a 30km radius from where the unit was bought
- Any other extras, including but not limited to:
- external isolators and additional electrical work required
- any additional refrigerant piping, insulation, drain pipe and cable
- trunking to cover piping
Please note costs of isolators are not included in the installation fee. Isolator switches are a regulation requirement and are not included in the cost of the installation. A qualified electrician must install an isolator at your own cost. He must install the isolator not more than 2metres from the condenser and within view of the condenser. The cost of this is in addition to the installation cost of the unit and must be paid directly to the electrician. Indoor and outdoor units must always be earthed. You can expect to pay anything between R1000-R1500 in addition to your basic installation fee for this.
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Dealers
Search for dealers by choosing an area, entering a location or using your current location above, then select an installer to install your new aircon.